Ain't that the truth. The cover-up is always usually worse than the crime itself. How bout they just charge the extra $30 for the people who need their "online tools" or whatever the hell they came up with. That part gets me too man, like why the hell ddo I have to pay extra for some knuckleheads who don't know what they're doing in the first place So they strain Verizon's online "resources" to get their help. Those r the people they need to be charging. It is BS. Exactly use your record billions in profits u have n make your **** better. How hard is that? Gosh, when is a cutthroat no BS company gonna come thru with these mentalitys and shake up these companies, industries, countries, and world in general?? I'm still waiting. Droid forums, let's incorporate!!
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VZW is full of it. They just want more money without having to do anything for it. They can continue to regurgitate the company line of, "This is to better serve our customers" and all that nonsense, but I am not buying it.
It's like the argument about why they block unlocked bootloaders... They claim it is for network integrity and a better service experience... So I wrote a letter to the FCC, explaining what VZW says, and showing them why it is BS. VZW allows the Galaxy Nexus on their network, which has an unlocked bootloader. So I showed the FCC why VZW's claims are just corporate BS and an outright lie.
VZW Legal responded to my letter, and you know what their response was? "We block unlocked bootloaders doe network integrity and to provide a better service experience"... They don't care. They don't have to care, they have billions and we don't.
And they add new fees just to make more money, because while we complain, we accept it in the end. It's like when gas is $3 a gallon and shoots up to $4. We scream and complain and declare it a crisis, but a month later it goes down but never goes back to $3. It goes to $3.50 a gallon, and we then sigh in relief because "it went down from $4."
Forget that it is still way more than when we started, the oil companies know that if we were able to spend $4, we can spend $3.50 and will see it as "cheaper", even if it is not as cheap as when we started.
VZW is no different. Soak everyone for everything you can, appease the stock holders, get your bonus and a second home in Malibu, and F the customers.