Send them a email
I ordered my HTC INC on June 7 and then the next day the ship date was extended yet once again. So I sent them a email asking if this was going to affect my ship date of the 28th. I sent the email on the 10th and I got a reply today that stated:
Good Morning,
Please be advised that due to the high demand for the Droid Incredible, your handset will ship after June 22, 2010. We do apologize for any inconvenience this may cause.
Sincerely,
Corrie Coleman
BSC Account Coordinator
Which I really wasn't that concerned with because when I ordered it the phone wasn't to ship until June 28th, but I wanted to see how they would respond so I sent them the following email:
How much past the 22nd? If it's much past, what do I need to do to cancel my order and get a refund? I'm sorry but this is poor business and customer service, and a lack of foresight on your company's part in handling the demand. I will look to getting HTC's new Sprint phone.
Within minutes I got the following reply email:
Dear Customer,
Please be advised that when you ordered the Droid Incredible the Verizon web site gave you a date that the phone would ship. However the order is completed and is due to ship on June 22.
Thank you and sorry for any inconvenience.
Melinda /Coordinator
South Area Business Support Center
SM/MED Business/AOL-Coordinator
"We never stop working for you!"
Not only did they confirm my phone would now ship on the 22nd, but they followed the email up with a phone call to make sure that was ok.
So I don't know, but it may be worth sending them a similiar email if you are waiting on yours.