blackjoker4215
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- Joined
- Nov 12, 2009
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Do I call verizon first and maybe do the exchange through the mail, or do I need to go to a Verizon service center and if so, is it hard to convince them of the issues since they are kind of random and may be hard to prove.
You can still get it serviced at a genuine Verizon service center.
You will have to get something they can reproduce normally... I think you can take it back unconditionally up to 30 days from when you bought this phone, if they won't give you another.. you could go to another service center and get a new one....
Its usually best to call ahead and talk to someone that tells you what you need to hear.. take down their name and when you go there, talk to them so they can pull strings for you.
Oh god yes! That helps so much! I called customer service and had them pull the strings for me.