they said the promo is only for select people and that those people have phones with a data package... my wife still has an old envy and i have dx so i told them that i would upgrade her phone if they gave me the deal...
it would still be cheaper than what we pay if that happened
I have 3 lines d2, dinc, and envy3. One of the customer reps said i needed to upgrade envy3 the only line out of contract. My wife didn't want any other phone so didn't get promo at that time. I called a few days later and extended her line to additional year without upgrading phone and received promo. Her line is still eligible for phone upgrade. Make them an offer they can't refuse.