I just wanted to share my experience with this promotion and how I was able to successfully apply it. I was able to go from 2 LG Dare's to 2 HTC Incredibles for a fixed cost of $50 without increasing the cost of the monthly data plan (net $10/line). Please note that I had a $100 credit on my primary line, reducing my overall fixed cost.
Attempt 1 - 12/27/10
2 Droid X's (Buy 1, Get 1 Free) for net $100 ($200 - $100 credit)
Data plan for $10/line through "Smartphone talk free promotion"
Rep said she would call back, never did
Attempt 2 - 12/28/10
Told me that the Buy 1, Get 1 Free deal was no longer valid (after xmas) for Droid X
Instead, I could get the 1 Incredible and 1 X for net $100 (same cost as above)
However, data would be $20/line because the Smartphone promotion charges $30/line and then gives only $10 credit/line
Emailed rep 1 about the deal
Attempt 3 - 12/28/10
Told I couldn't even get 1 incredible, 1 x because the droid x is more expensive and the buy 1, get 1 free is only applicable on the incredible
Could not do better than $20/line for data
Attempt 4 - 12/28/10
Called 1-800-922-0204
Picked option 0
Said "promotions"
Told the rep that I was looking for the Holiday promo called the Talk, Text, & Data Promo with the $20 dollar data discount
She put me on hold and then came back and said she had to transfer me to a different dept. (CMO dept)
Transferred and spoke to the next rep
Said I could get 2 incredibles but no droid X's
Said I could get the discount making $10/line for data
Gave me 2 free car chargers because of all the pain...
Final costs:
+250 phone 1
-100 phone 1 credit
+50 phone 1 tax (calculated as 10% of full retail price of $500)
(Phone 2 free b/c of Buy 1, Get 1 Free)
+50 phone 2 tax
-100 phone 1 mail in rebate
-100 phone 2 mail in rebate
_______
Net: +$50
Monthly: $10/line with $20 data discount applied
Good luck everyone. Be persistent.