Greenville SC, ordered on the 9th. I've been a pretty vocal hellraiser about this. I called a few minutes ago for like the 6th time, but this time trying to get some contact info for Senior Management. After waiting a few minutes, the guy says "before we hang up and I have one of our senior representatives call you back, would you like me to give you your tracking number?". I almost fell out of my chair. So it appears that Fedex picked it up at 1:43 and it should be here Monday. Great for me, but what about everyone else that hasn't heard a peep?
Well I talked to this guy for a little while and it turns out that there are a few factors that determine who gets theirs first. He told me that full retail is number one priority. Then there is somewhere for the stores to note priority customers when they order supposedly. He didn't know what defined priority customers. After that , it's a matter of which distribution centers have inventory. He went on to say that there a lot of variables. I told him that I figured as much, but that the last 6 or 7 people I spoke with denied any variables and all stuck to the same first come, first serve theory. He apologized, but this proves my point, the whole thing is a freaking crap shoot. I sincerely feel bad for those who ordered prior to the 9th and still haven't heard a word. This kind of crap really shouldn't be allowed to happen.
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