Here is the conversation with VZWSupport...
https://twitter.com/#!/TheRealFoamman/status/149519162648166400
I have been battling with them for the past week about my data issues. I received the update over the air but did not install it.
Thanks. May I forward the twitter link to the Moto mod?
He has some serious explaining to do.
Thanks for the reply,
RMD