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Verizon Tech here - ask away!

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Here is what you can do to improve call quality. I have done this on every customer's Droid.

##7764726 (##PROGRAM)
CALL Button
Enter SPC Password - 000000
VERIFY
04 Vocode
Select EVRC-B

This will change how the phone compresses and decompresses call audio. Seems to work really well, I have noticed and improvement for sure and I no longer get the "you sound like you're underwater" complaints from people I talk to. Give it a shot!

Are there any negatives/risks to doing this? If it is so great, why isn't it the default?

He had already stated the reason this isn't the default right now is because it's not FULLY supported on every single cell tower. While most towers support it, there may be a couple that do not, and verizon doesn't want you to not have coverage due to this small problem. For the vast majority this will NOT be a problem, though for those who switch over to the new vocode, and you no longer get signal where you are, switch it back immediately.
 
thank you viperboy for answering my question several pages back. I will try download crutch and/or going through the browser for now :gotmyvote:
 
Viperboy,

Can you help me troubleshoot this? I have a problem with my notification ringtone ever since the new update was installed. It seems to be "stuck" on the Ta Da and Vibrate each time I receive a text message and no matter what I change the Notification Ringtone to it is still using that Ta Da tone and vibrating. Thanks in advance. I hope that you can help me. Thank you for your time.
 
Ok when I got the new software update I got the error with the exclamation point, is there a way to redownload it? My phone says I do have the new version so I should be good but now when I send an SMS to a person, when they respond back and I open it up it is blank, i have to close it and open it again to see the convo. This only happens on the first SMS thread of the conversation, its fine after that. Not really a huge issue, just annoying.

Also, I am a big google calendar fan, why don't the sports calendars sync up on the droid?? thanks for any help.
 
After the update for my Droid Eris, I can no longer send my regular 3Mega Pixel pictures without it automatically converting to MMS. Now the picture quality is vey bad when people receive the pictures. The same pictures before the update were received crystal clear, and now, they are very low quality and blurry. What can i do to fix this?
 
I started a thread about e-mail account disappearing --- I'm not the only one experiencing this. Not sure if this has been address or if there is some place that we can get this escalated so that either Motorola, Google, or Verizon is aware of this issue and get it resolved. So far this has happened to me 3 times. The first two times all my e-mail accounts just disappeared. The 3rd time, only my Exchange e-mail account disappeared. Yesterday, my Droid kept telling me that I needed to setup Gmail but it was already setup.
 
ViperMuffin,

When I try to forward an email, the information does not send. I have my flight information from Travelocity, and I'm trying to send it to my friend from my Droid, and it doesn't send the information at all, it's just blank.

Does anyone have the same issue? Is there a way to possibly fix it?

Unfortunately this is my only issue with the phone. :huh:
 
ViperMuffin,

When I try to forward an email, the information does not send. I have my flight information from Travelocity, and I'm trying to send it to my friend from my Droid, and it doesn't send the information at all, it's just blank.

Does anyone have the same issue? Is there a way to possibly fix it?

Unfortunately this is my only issue with the phone. :huh:

In GMAIL at the botom of the page, There is a forward button. Seems to work for me
 
I want to know what he has to say about pdanet. Is it really a breach of contract or is it just people getting scared?


he already answered this

Link? or Post #

Found it....Not really an answer....more like tip toeing around it.

Well, he isn't really an authorized Representative of Verizon for here, so the best he can do is tell you their current stance on it. For all intents and purposes, PDANet is somewhat like tethering your droid. Since it isn't using the approved method of hooking up your laptop as Verizon would like you to use VZWAccess or whatever it is called, then you aren't exactly in compliance with the contract.

Verizon Wireless does charge $15 a month to tether your Smartphone to your computer, at least, that is what I see for the Blackberry, and it requires you to use specific software in order to do it. So using something that circumvents the $15 monthly fee would be something they would frown upon.
 
Viper,

Are you aware of any information regarding what's happening with former Alltel customers who got the Droid like myself? Anyone who is on an Alltel plan doesn't actually see VZW towers, we only get the Alltel ones (network name is "Unknown" in the phone status screen, there's no network name displayed on the unlock screen, PRL number is different from "real" VZW Droids etc) Visual voicemail also doesn't work for us and there's a gigantic thread in the tech forum here about GPS reception not working for many Alltel users, particularly in the south. (it does work for me here in AZ, but I'm worried about it potentially not working on a trip.)

My understanding is that what used to be the Alltel tower network is separate from the actual VZW network and this is why we're seeing all these issues - the different PRL number causes the phone to pick Alltel towers even if there's a closer/better actual VZW one. My roommate has a full signal on his VZW (non-Droid) phone, and I get 1 or 2 bars inside the house, presumably because I'm actually on an Alltel tower.

Do you know of any way to get the VZW PRL so that my phone actually uses the VZW towers? I send a bill to Verizon every month and this really irks me that I can't actually use the towers.

Thanks!
Ryan
 
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