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Verizon Tech here - ask away!

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WIndstrings, yes, it was after the upgrade now that I think of it.

Under accounts and settings > manage accounts > add account
I have the option of only three types: corporate, facebook, and google.

Hmmm, how do I add the verizon account?

I just can't seem to remember how I added it when I got the darn phone
 
BTW, found this FYI


DROID by Motorola Email Set Up Instructions



Back to previous page
Overview
Your device will provide instant access to your Gmail, Google Contacts, and Google Calendar as soon as you setup your Google account during activation. Linking all of your other email addresses to your device is quick and easy. If you failed to setup your Google account during initial setup, from the home screen, open the Applications Tray, touch Gmail and follow the on screen instructions. To setup other accounts follow the instructions below.
To access Yahoo! Mail on the DROID by Motorola, you must be subscribed to Yahoo! Mail Plus.
Email Setup
Many consumer email accounts can be set up following the first three steps.
Step 1:
From the home screen, open the Applications Tray, and then touch Email.
droid_email1.jpg

Step 2:
Enter your Email address and Password then select Next.*
droid_email2.jpg

Step 3:
Enter a name for your account
, the name to be displayed on outgoing messages then select Done. Your account is setup and your Inbox will be displayed. If prompted for type of account go to Step 4.
droid_email3.jpg

Step 4:
Select the type of email account. (If the account type is unknown check with your email provider-POP3 is the most common).
droid_email4.jpg

Step 5
Enter your Incoming Server Settings. Then select Next.*
droid_email5.jpg

Step 6
Enter the Outgoing Server Settings. Then select Next.*
droid_email6.jpg

Step 7
Configure the desired account options, select Next. Return to Step 3.
droid_email7.jpg

To confirm a successful setup, please send a test email to [email protected]. The 10-digit number of your device must be included in the email subject line and you will receive a confirmation email.

* If you receive an error message stating “Setup Could Not Finish” or “Username or Password incorrect.” check with your mail provider to confirm incoming server settings and settings to access their outgoing server from other networks. Also see the Tips and Additional Information section.
Tips and Additional Information

  • From your inbox you can select Menu, Account Settings and explore your options.
    • You can set how often you want the DROID to check for new email (longer intervals can be used to extend battery life), your default email account, how you are notified of new email, and more.
  • To access Yahoo! Mail you must be a Yahoo! Mail Plus subscriber.
    • When you enter a Yahoo! Mail Plus account and your password, you will get the following message “Mailbox access is not supported for some types of Yahoo! Mail accounts.” After selecting OK your account will configure successfully. All other Yahoo! accounts will result in a “Setup could not finish, username or password incorrect” error message. Visit www.yahoo.com for details on subscribing or upgrading to a Yahoo! Mail Plus account.
    • As an alternative, you can check Yahoo! Mail by visiting www.yahoo.com using the web browser.
  • Hotmail/Windows Live Accounts: While you are setting up your email, you will receive the following message: “Attention: Only some ‘Plus’ accounts include POP access allowing this program to connect. If you are not able to sign in with your correct email address and password, you may not have a paid ‘Plus’ account. Please launch the web browser to gain access to these email accounts.” When you select OK, your account should still configure automatically.
  • If an email account is unable to be configured, as an alternative it may be possible to access it via the Web Browser. Contact your email provider for additional information.
Enterprise Account Setup
The DROID device does support the capability to sync with Microsoft® Exchange. In order to connect your DROID device with your Exchange server, please contact your administrator.

Transferring Contacts
For existing Verizon Wireless customers that have used Backup Assistant and would like to transfer their contacts from their phone to the DROID please visit verizonwireless.com/backupassistant and under Upgrading Phones? select the Transferring contacts from a phone to a DROID device link.
For other options to sync your contacts from your previous device or PC to your Google contacts, (which will sync to your device) check out Google’s Sync Services www.google.com/sync.
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Viperboy - The system for pictures is hard to fathom. When I downloaded them to my computer there were many duplicates. There is camera media, camer, all pictures etc.

Not Duplicates, just shown in several groupings.....
 
i just installed ivideo and was wondering wat kind of movie files would be compatable that i could drag and drop into ivideo file to be able to watch movies. Or if there was another way or App that i could download to watch movies. thx for your time

Not sure what video files ivideo would play, but there are plenty of video playing apps in the Market, just do a search and check them out!

When my Droid is docked or plugged in (charging) I would like to be notified of messages audibly because I am not wearing it and vibrate would be useless.

However, when not docked or charging, it's in my pocket where I want it to vibrate and not notify audibly (distracting for people near me at work).

Basically, I want it to switch between these two states based on whether or not it is plugged in and charging, not by manually going in and changing the settings whenever I plug/unplug it. I haven't yet figured out how to do this, if it is possible. Can you enlighten me please? Do I need a third party app or is this built in? Thanks!

Hmm, not an app out there that I know of. But you could get an app that does profiles and just change to another profile instead of changing all the settings.

Hey Viper, i got a quick but important question for you.

Is it safe to play GBA emulators on the Droid? I enjoy playing old Game Boy Advance games on my Droid but i worry that it might harm it. Is my warranty still active if i play these games? Do they in any way corrupt the phone?

Thanks

Yes, you're fine nothing to worry about!

Hi Viper, thanks for sharing your time on here.

Today I was playing a game on my phone called Project INF, a very popular game (>250,000 downloads, 4 1/2 stars) that normally runs fine. However, as soon as I joined their server and loaded on the map, my phone wouldn't respond. I could see other players moving and chatting, but my touch screen wouldn't work, I couldn't move. So I thought I'd try to restart the game. Pressed home, back, and menu soft keys, but none of them responded, and they didn't light up. I pressed the power button on the top of my phone to make it sleep, and when I pressed it again, it wouldn't turn back on.
Next, I did a battery pull. Was able to restart and get it going. However, the soft keys and keyboard wouldn't light up. I was altering the settings and running differnet apps to try to get it running, which didn't work. Then I tapped the power button again to have it go into sleep mode, pressed it again to wake it, and then they both worked
Should I be concerned that I have a problem in my droid? I've had it for over a month and this is the first major problem ive had with it. Or is this one of those occassional errors that happens on your computer? Thanks

Seems like it just freaked out, if you restarted and it's fine, don't worry. I've had the 4 keys on the front not lighting up before after a restart. Just do this - Home Screen > Menu > Settings > Sounds and Display > Brightness. Uncheck auto-brightness than recheck it. That will fix the keys not lighting up.

Viper,

Impressive help, thanks for your efforts. I have a lot of notes in my google (gmail) account each contact. All of the notes sync over to the appropriate contact in my droid. However, only a few line items of the notes can be seen on the droid screen for the one specific contact. In order to see the remaining notes on the droid (for the one contact), I must hit the 'edit contact' menu option. All of my notes are then present but they should show up on the main contact screen for that one contact. Please help. Thanks, Adam

As far as I can tell, that is normal. I know it is not how you want it to work, but it seems that going to Edit is the only way to see all the notes about that contact.

When I click on a pdf attachment from a web email site (It's a company outlook email site outlook.xxx.com) with a long press to "open" and all I get is "Waiting for data connection" and then a download bar but it isn't successful - (Dowload unsuccessful) so I can't get anything to view.

Can you view a .pdf file from another site? What app do you select to handle the .pdf?

WIndstrings, yes, it was after the upgrade now that I think of it.

Under accounts and settings > manage accounts > add account
I have the option of only three types: corporate, facebook, and google.

Hmmm, how do I add the verizon account?

I just can't seem to remember how I added it when I got the darn phone

Just go into EMail to setup another EMail account.

INFO ON EMAIL SETUP

Thanks for posting that. Did you find that on the Verizon Wireless website? And I edit it in my post cause it's pretty long.
 
WIndstrings, yes, it was after the upgrade now that I think of it.
Under accounts and settings > manage accounts > add account
I have the option of only three types: corporate, facebook, and google.

Yea, some people had that problem after the update.
Remember with any update, they put settings based on what they think the masses will most likely need. But not only do some folks have different settings, there are network glitches that are fine tuned for the older firmware settings... at any rate.. a renegotiation is usually the easiest way to get going again.... in other words.. just start from scratch and choose Google and follow the prompts....

I dont recall having to put any special settings in other than my username and password...... all my customizations I"ve done from the website.
 
When plugging my droid in to my cars Aux input for the stereo, the mic will not pick up my voice. I have seen others say theirs works fine.

Will it work and if so, how must it be connected?

Thanks for all the great info you have supplied!


Jason
 
ViperBoy, thanks for creating this ask-the-tech environment. I purchased my Droid last week and man-oh-man am I hooked.

My question is can I use my droid as a modem to connect my laptop to the internet via the 3G network when I am not in an area with wi-fi?
 
Hi Viper; I posted this up in the troubleshooting forum, but figured it wouldn't hurt to ask here too. My Sennheiser VMX 100 bluetooth headset doesn't pair with my Droid. I've opened support tickets with Motorola and Sennheiser and they were of no help. My question is whether or not you'll be rolling out an update to the bluetooth drivers for the Droid?
 
Other Than GMail Accounts - How setup

Brand new user. Trying to set up POP email account other than corporate or Gmail. How is that done? Only choices are GMAIL and Facebook. I want to setup my POP Comcast email account.

Thanks.
 
ViperBoy, thanks for creating this ask-the-tech environment. I purchased my Droid last week and man-oh-man am I hooked.

My question is can I use my droid as a modem to connect my laptop to the internet via the 3G network when I am not in an area with wi-fi?


There are many threads here about just that. Try a search for tethering.


HB
 
Last edited:
Do you have to set up a Gmail account in order to set up other POP accounts? When I press the Email icon in the applcations tray I am delivered immediately to my corporate email with no choices to set up other accounts. When I access the email setup in Settings, I am only given Facebook, corporate, and Gmail choices.

How do I set up a Comast POP account? Thanks.
 
Do you have to set up a Gmail account in order to set up other POP accounts? When I press the Email icon in the applcations tray I am delivered immediately to my corporate email with no choices to set up other accounts. When I access the email setup in Settings, I am only given Facebook, corporate, and Gmail choices.

How do I set up a Comast POP account? Thanks.

try a search
 
Meanwhile, do you know anything concerning this issue:

Issue 5286 - android - Browser lags when scrolling after 2.0.1 Update on Motorola DROID - Project Hosting on Google Code

I have not heard any official word regarding the new browser lag, and I was hoping maybe you heard something from someone.

I started my same thread on AF as well and that question was already asked. I have personally noticed the lag, but it is not something that I believe Verizon knows about at this point. I'm going to send the info up and let them know that this is a pretty big problem.


This is a HUGE problem for me seing as how I bought the phone to use a good browser. Well, prior to the update, my browser ran great, now its a flaming pile of dog poop(sorry but its a hell of a lot slower with scrolling and the lags terrible).

So much that I hardly use my browser anymore due to the scrolling lag the browsers having.

Has there been any updates on this?
 
I've had one brand new replacement phone so far and now I need another, so I called verizon and they said that even though I am within my first 30 days still, they can only send me a refurbished phone since they already gave me a new replacement once already, so they are sending one. Is this true?

Thanks!

-John
 
There are many threads here about just that. Try a search for tethering.
HB

I know there are over 750 posts now.... but this is one thread thats worth reading..... almost every issue you can think of has been covered.

We "Do" want to spare Viper and not force him to answer the same questions over and over.

Anything to take the heat off of Viper I think is a good thing so we don't burn him out.
He has been very gracious to answer questions that other members have already answered too which is confirmation ok, but I encourage some feedback so that when a suggestion works from Viper or any other member to give a report of success or failure back so others learn and don't ask the same question because they are not sure if the solution offered worked.

There is a wealth of knowledge on this one thread if people will dare to read it.
I have found the fastest way to read it is to skim peoples questions and slow down and read carefully when Viper starts answering as he always repeats the question anyway..... in other words.. focus mostly on Vipers reply's.

Do a search for a keyword to your question.

If you use Firefox, you can hit "Ctrl F" and it will give you a little search window in the lower left to place a keyword to search for on a given webpage to speed up your search too.

We want to keep this fun for Viper and give him questions that are hard and unique, rather than turning this into another mundane job he's not getting paid for. :)
 
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