ilikemoneygreen
Silver Member
Its not immoral to ask about an incoming product or to express interest in it. It would be immoral if we were mean about it.+1. But the morality police on the boards so it's wrong and mean to do so
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Verizon Trollin' aka Waiting on the Nexus
- Thread starter patriot95
- Start date
I work for a fairly large company=P I actually have some insight into this sort of thing, but I'll unsub', feel free to continue your fun.
So do I, a manufacturing company. We keep detailed logs of every customer service call/complaint/inquiry which are categorized by the nature of the call. This is reviewed internally on a regular basis. It would be foolish for a large company to not track this.
I think what liderc was saying is when you make it blatantly obvious that you're trolling, it defeats the purpose. Everyone is using some "strategy" to make a csr accidentally slip up and tell them something, when the fact is they probably don't know. Why would they? Its fine to ask for information but when people say things like "I don't wear comical glasses so I don't need an iphone" and "do you have news about the galactic ice cream sammich" it doesn't take a genius to figure out that you're trolling. Why not just say "do you have any info on the nexus"? When they review their logs, do you think they're dumb enough to think inquiries like the above were serious? Or that trolling them will make them change their business/marketing plan? I dunno...
Doesn't have anything to do with morality, but it is a complete waste of your time and more importantly their time.
That being said the herman cain question did make me laugh haha
This is for the Anti-Trolls
I even made my name "Str8-2-the-." :icon_ banana:
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience. You are now chatting with 'Stephanie E'
Stephanie E: Thank you for visiting our our online sales chats, how may I help you in adding a new line to your account, upgrading or starting new service today?
Str8-2-the-.: I would like to upgrade to the Galaxy Nexus when it becomes available. Is there any information on when then pre-order will begin or when the phone will be available yet?
Stephanie E: While we don't have information for phones that may be coming out, I can certainly assist you in ordering a great new phone, that's out now today with me.
Str8-2-the-.: That's okay. I appreciate the offer, but have been waiting three years for a Nexus device on Verizon. Anything less simply wont do! Thank you for the info Stephanie
Stephanie E: We have several great phones that are out now.
Str8-2-the-.: I know. I have seen the RAZR and Rezound and done a lot of research on them. But I want the pure Android OS with that beautiful 4.65" HD screen that the Nexus has. You seem very nice and willing to help. Hopefully when the Nexus is out I can order it from you. Help out your quota if you have one!
Stephanie E: That phone might not even be coming out, I can assist you in ordering a great phone today.
Str8-2-the-.: If it doesn't come to Verizon I will give up my hopes of Verizon ever getting a Google Nexus device and jump **** to AT&T and get the Galaxy Nexus on their network. I hope this doesn't happen as I have been a Verizon customer for a long time. I'm still hopeful the the Nexus LTE that was confirmed by Google and Samsung to be headed to Verizon will in fact come out soon. I have my fingers crossed!
Str8-2-the-.: Oops. That's supposed to say jump ship*. I didn't mean to curse!
Stephanie E: Is there anything else I can assist you with today?
Str8-2-the-.: That's all. Thank you for the information. Have a great day. Good luck selling those RAZRs and Rezounds
Stephanie E: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
Your chat session has been ended by your Verizon Wireless online agent.
I even made my name "Str8-2-the-." :icon_ banana:
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience. You are now chatting with 'Stephanie E'
Stephanie E: Thank you for visiting our our online sales chats, how may I help you in adding a new line to your account, upgrading or starting new service today?
Str8-2-the-.: I would like to upgrade to the Galaxy Nexus when it becomes available. Is there any information on when then pre-order will begin or when the phone will be available yet?
Stephanie E: While we don't have information for phones that may be coming out, I can certainly assist you in ordering a great new phone, that's out now today with me.
Str8-2-the-.: That's okay. I appreciate the offer, but have been waiting three years for a Nexus device on Verizon. Anything less simply wont do! Thank you for the info Stephanie
Stephanie E: We have several great phones that are out now.
Str8-2-the-.: I know. I have seen the RAZR and Rezound and done a lot of research on them. But I want the pure Android OS with that beautiful 4.65" HD screen that the Nexus has. You seem very nice and willing to help. Hopefully when the Nexus is out I can order it from you. Help out your quota if you have one!
Stephanie E: That phone might not even be coming out, I can assist you in ordering a great phone today.
Str8-2-the-.: If it doesn't come to Verizon I will give up my hopes of Verizon ever getting a Google Nexus device and jump **** to AT&T and get the Galaxy Nexus on their network. I hope this doesn't happen as I have been a Verizon customer for a long time. I'm still hopeful the the Nexus LTE that was confirmed by Google and Samsung to be headed to Verizon will in fact come out soon. I have my fingers crossed!
Str8-2-the-.: Oops. That's supposed to say jump ship*. I didn't mean to curse!
Stephanie E: Is there anything else I can assist you with today?
Str8-2-the-.: That's all. Thank you for the information. Have a great day. Good luck selling those RAZRs and Rezounds
Stephanie E: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
Your chat session has been ended by your Verizon Wireless online agent.
This is for the Anti-Trolls
I even made my name "Str8-2-the-." :icon_ banana:
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience. You are now chatting with 'Stephanie E'
Stephanie E: Thank you for visiting our our online sales chats, how may I help you in adding a new line to your account, upgrading or starting new service today?
Str8-2-the-.: I would like to upgrade to the Galaxy Nexus when it becomes available. Is there any information on when then pre-order will begin or when the phone will be available yet?
Stephanie E: While we don't have information for phones that may be coming out, I can certainly assist you in ordering a great new phone, that's out now today with me.
Str8-2-the-.: That's okay. I appreciate the offer, but have been waiting three years for a Nexus device on Verizon. Anything less simply wont do! Thank you for the info Stephanie
Stephanie E: We have several great phones that are out now.
Str8-2-the-.: I know. I have seen the RAZR and Rezound and done a lot of research on them. But I want the pure Android OS with that beautiful 4.65" HD screen that the Nexus has. You seem very nice and willing to help. Hopefully when the Nexus is out I can order it from you. Help out your quota if you have one!
Stephanie E: That phone might not even be coming out, I can assist you in ordering a great phone today.
Str8-2-the-.: If it doesn't come to Verizon I will give up my hopes of Verizon ever getting a Google Nexus device and jump **** to AT&T and get the Galaxy Nexus on their network. I hope this doesn't happen as I have been a Verizon customer for a long time. I'm still hopeful the the Nexus LTE that was confirmed by Google and Samsung to be headed to Verizon will in fact come out soon. I have my fingers crossed!
Str8-2-the-.: Oops. That's supposed to say jump ship*. I didn't mean to curse!
Stephanie E: Is there anything else I can assist you with today?
Str8-2-the-.: That's all. Thank you for the information. Have a great day. Good luck selling those RAZRs and Rezounds
Stephanie E: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
Your chat session has been ended by your Verizon Wireless online agent.
Haha wth "that phone may not even be coming out"?? My local store here told me christmas. Would suck if stephanie was the one csr who actually had inside info...
Here, so no one gets butt hurt
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Marvette'
Marvette: Hello. Thank you for visiting our chat service. May I help you with your order today?
Jorge: Hi
Jorge: I wanted to see if you had any info on the Galaxy Nexus
Jorge: I've been waiting for that phone for a long time!
Jorge: When will it be available?
Marvette: Currently we do not have any information on the Galaxy Nexus. But I will be happy to assist you with signing up for email alerts about the device.
Jorge: Yeah I signed up a while back, but nothing.
Jorge: No word on when it's coming?
Marvette: Sorry about that but we will not be receiving any information on the device until it is posted on our website.
Marvette: Is there anything else I can assist you with today?
Jorge: Been reading a lot of buzz about this phone. Surely I can't be the only one asking about it. Do you folks get a lot of inquiries about this phone?
Marvette: Yeah absolutely but we have no information on this device yet either.
Jorge: I understand. But is it coming to Verizon for sure?
Marvette: Yes that is correct.
Jorge: Ok, thanks for your help!
Marvette: Thank you for visiting Verizon Wireless; it’s been a pleasure chatting with you. Have a great day!
Marvette: My pleasure
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Marvette'
Marvette: Hello. Thank you for visiting our chat service. May I help you with your order today?
Jorge: Hi
Jorge: I wanted to see if you had any info on the Galaxy Nexus
Jorge: I've been waiting for that phone for a long time!
Jorge: When will it be available?
Marvette: Currently we do not have any information on the Galaxy Nexus. But I will be happy to assist you with signing up for email alerts about the device.
Jorge: Yeah I signed up a while back, but nothing.
Jorge: No word on when it's coming?
Marvette: Sorry about that but we will not be receiving any information on the device until it is posted on our website.
Marvette: Is there anything else I can assist you with today?
Jorge: Been reading a lot of buzz about this phone. Surely I can't be the only one asking about it. Do you folks get a lot of inquiries about this phone?
Marvette: Yeah absolutely but we have no information on this device yet either.
Jorge: I understand. But is it coming to Verizon for sure?
Marvette: Yes that is correct.
Jorge: Ok, thanks for your help!
Marvette: Thank you for visiting Verizon Wireless; it’s been a pleasure chatting with you. Have a great day!
Marvette: My pleasure
Haha...my sources already told me stephanie was wrong
ilikemoneygreen
Silver Member
I think showing Vz that we want the nexus is a good thing. A great way of showing something to any company is through their customer service. Regardless of tricking info out of people, its clearly hardly the point. What we are really arguing about here is purpose. it might be trolling for information but nothing is happening for you. But for me it showing Vz that we want the device, through their customer service, and kinda having fun doing it. Any info would be a bonus but IMO getting info is not the goal. And id like to say, the large companies ive been around have a whole area where they are literally taking information from the customer service calls and applying it to the way they conduct their business. They find problems from complaints, see what people want from what people are asking about, they even try to group in the target age of they people doing it. 20 year olds like this phone and such. its a valuable way they get info.... To my knowledge many companies do this. Vz is one im positive of it. You could even ask for it to be forwarded to proper department if you want to be extra sure and they will give you their little "we foward all of our thing here, but ill make extra sure it makes it their"
Fixed.
doublea500
Active Member
Continuation of the list
Bl4Z3D248
BL4Z3D248 2ND CONVO
Patriot95 4th conversation
jcardona1 3rd conversation
Creed
hxdrummerxc
Bl4Z3D248
Code:
[COLOR=#0000ff]Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience. You are now chatting with 'Sheranda'[/COLOR]
Dave: Hello.
[COLOR=#0000ff]Sheranda: Hello. Thank you for visiting our chat service. May I help you with your order today?[/COLOR]
[COLOR=#0000ff]Sheranda: Hi Dave![/COLOR]
[COLOR=#0000ff]Sheranda: How may I assist you with an order today?[/COLOR]
Dave: Yes, I was wondering if I was due for an upgrade, can you help me with that?
[COLOR=#0000ff]Sheranda: I will be happy to check on that for you.[/COLOR]
Dave: Thank you.
[COLOR=#0000ff]Sheranda: May I have your 10 digit mobile device number?[/COLOR]
Dave: **********
[COLOR=#0000ff]Sheranda: Thank you for your patience.
Sheranda: May I have your name please?[/COLOR]
Dave: David Mingrone
[COLOR=#0000ff]Sheranda: Thank you.
Sheranda: Please verify the billing password on the account.[/COLOR]
Dave: ******
[COLOR=#0000ff]Sheranda: Thanks.[/COLOR]
Dave: You're welcome.
[COLOR=#0000ff]Sheranda: Thank you for your patience.
Sheranda: I do show that your line is eligible for an upgrade at this time.[/COLOR]
[COLOR=#0000ff]Sheranda: Would you like me to walk you through the order process for your new phone>?[/COLOR]
Dave: Ok, great.
Dave: Well I have a couple questions first.
[COLOR=#0000ff]Sheranda: Sure!
Sheranda: What questions do you have?[/COLOR]
Dave: I was looking at the Rezound. does that come with the new Android OS, I think it's called Ice Cream Sundae?
Dave: Or Android 4.0.
[COLOR=#0000ff]Sheranda: Let me check on that for you.
Sheranda: Give me just a moment.[/COLOR]
Dave: Thank you, no problem.
[COLOR=#0000ff]Sheranda: Actually it features the Android Gingerbread operating system.[/COLOR]
Dave: Hmmm, what phones do you have that offer Ice Cream Sundae?
[COLOR=#0000ff]Sheranda: Let me check.
Sheranda: Give me just a few moments.[/COLOR]
Dave: Ok, thank you.
[COLOR=#0000ff]Sheranda: It looks like the first device to launch with the Ice Cream Sandwich (Android 4.0 Operating System) will be the Samsung Galaxy Nexus which has not lauched yet.[/COLOR]
Dave: Is that coming to Verizon?
Dave: Oh, it's Ice Cream Sandwich, how silly I am.
[COLOR=#0000ff]Sheranda: Yes, it is. I can send you a link for email updates as to when it will be available.
Sheranda: Would you like me to send you the link.
Sheranda: It's no problem.[/COLOR]
Dave: Yes, please.
Dave: So there is no pre order date or release date as of yet?
[COLOR=#0000ff]Sheranda: Ok, give me just a moment. No dates as of yet.[/COLOR]
Dave: Ok, thank you.
[COLOR=#0000ff]Sheranda: [/COLOR][URL="http://smartphones.verizonwireless.com/nexus/"][COLOR=#0000ff]Galaxy Nexus. Click here.[/COLOR][/URL]
[COLOR=#0000ff]Sheranda: Is there anything else that I can assist you with today?[/COLOR]
Dave: Oh, wow that's a nice looking phone. Is it something you would recommend?
Dave: I really like the Rezound and need a new phone, Beats audio looks cool but should I wait for the galaxy Nexus?
[COLOR=#0000ff]Sheranda: It's really up to you. I believe the Nexus will be a great device.[/COLOR]
Dave: Do you think it will be released before Christmas?
[COLOR=#0000ff]Sheranda: Again, I apologize, I do not have the release dates of the device.[/COLOR]
Dave: I was just asking off the record, in your opinion. I won't hold you to it, I promise.
[COLOR=#0000ff]Sheranda: Smile. I really couldn't say. You may want to try to do a Google search to see if there is information regarding it. But it is not set in stone.[/COLOR]
Dave: Ok, I'll search around for some information and see if my Droid could last a bit longer.
Dave: Thanks for all of your help Sheranda.
Dave: It's been a pleasure. :)
[COLOR=#0000ff]Sheranda: You are welcome, Dave!
Sheranda: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening![/COLOR]
Dave: As do I to order my new phone, whatever it may be.
Dave: Good night!
[COLOR=#0000ff]Sheranda: Good night.
Your chat session has been ended by your Verizon Wireless online agent.[/COLOR]BL4Z3D248 2ND CONVO
Code:
[/B][COLOR=#0000ff][I]Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience. [/I][/COLOR][COLOR=#0000ff][I]You are now chatting with 'Sylvester'[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: Hello. Thank you for visiting our chat service. May I help you with your order today?[/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: Hello Sylvester! I have been getting letters about this new device, the Galaxy Nexus? It's seems a lot of good boys and girls are waiting for this phone. I was wondering if you would happen to know when it was going to be released so I can deliver the boys and girls their Christmas presents.[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: I'd be happy to assist you. [/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: Thank you, you're a good boy. Ho ho ho![/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: I have been researching all day to find out the exact date or period of when this device will be release but Santa I am sorry I do not know yet. [/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: Hmmm, Verizon is really keeping their lips sealed, not even could Santa find out about this device that the boys and girls are raving about.[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: oh, have your checked with your elves yet?[/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: I hope I don't disappoint the children this year if it is not released before Christmas.[/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: I have, they know as much as we do. Ho ho ho![/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: What would you like for Christmas Sylvester?[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: Oh sorry to hear that Santa, so is Mrs. Claus?[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: I would like a new iPhone4s 64 GB.[/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: She can't even work a microwave let alone a smartphone.[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: How is Mrs. Claus?
[/I][/COLOR][COLOR=#0000ff][I]Sylvester: ha[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: What, she doesn't cook?[/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: Well if your continue to be a good boy someone might be happy come Christmas. Ho ho ho![/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: Thank you![/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: She bakes. I love her cookies.[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: Ha, I bet the are tasty.[/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: Though the crumbs stay in the beard for months[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: Is there anything else I can help you with today?[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: eww...lol[/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: Tell me about it. Well Sylvester you have been very helpful, thank you. I don't think there is anything else you can help me with.[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: Is there anything else I can help you with today?[/I][/COLOR]
[COLOR=#0000ff][I]Sylvester: alright you take care of your reindeer!
[/I][/COLOR][COLOR=#0000ff][I]Sylvester: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening![/I][/COLOR]
[COLOR=#3E3E3E][I]Santa Claus: I will. You take care now and be good. Ho ho ho! Merry Christmas![/I][/COLOR]
[COLOR=#0000ff][I]Your chat session has been ended by your Verizon Wireless online agent.[/I][/COLOR][B]Patriot95 4th conversation
Code:
[COLOR=#0000ff][FONT=Verdana]You: Jeff
[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]You: Ooops![/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: I was trying to set my name. Hello Kristen! I was looking at getting a new device in December when my upgrade is available.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: Hello![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: I'd be happy to assist you. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: What do you, personally, think the best device is that is out right now, and are there any new devices coming out soon that will be better?
[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: I guess I should clarify, I want the best of the best! 4G, big screen, the works![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: We do not have any new releases lined up at this time but that could change at anytime. We have several different phones that I would consider the best available. The iPhone 4s would be one of them and also the new Droid Razr. Both of them are amazing phones! What all do you use your phone for? [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: I use it for music, video streaming, web browsing, email, editing files on the go. Pretty much everything. I would love one that can plug into my TV also for things such as Netflix streaming.
[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: I think I will avoid the iPhone until it has a bigger screen. My eyes hurt trying to focus on that tiny thing![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: Do you use your phone often for taking pictures and videos? [/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: The iPhone is also not a 4G device, it is only 3G. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Oh that's lame!
[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Yes I take pictures and videos quite often.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: How often do you use the phone for music?[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: I use it in my car every day. I usually plug it into my stereo and use Slacker Radio.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: I would recommend the HTC Rezound. This is a new amazing 4G device with a 4.3' screen, a 8.0 MP camera with a front facing camera for video chat, 16GB's of internal memory, access to thousands of apps, a full HTML web browser for web and e-mail, video and music streaming, speakerphone, bluetooth, an amazing music player, and it is user friendly. Have you looked at it? [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: I have briefly looked at it and the RAZR in store. Both seem like great phones.
[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: So hard to chose just one! I wish I could have all of them haha![/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Do you know which one of those two gets better batery life?[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: Yes it is a very hard decision because many of the new ones have the same features! The Rezound has better music features. It even comes with iBeats headset as an accessory. [/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: Let me check for you. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Okay, thank you![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: The Droid Razr has a better battery life. It does not have a removable battery either. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: That's interesting. Bettery battery but no chance of having a spare. So many choices!
[/FONT][/COLOR]
[COLOR=#0000FF][FONT=Verdana]Jeff: Also, do you know the link on Verizon to sign up for Galaxy Nexus news? I thought I signed up a while ago but I haven't heard anything. I may have put my email address in wrong.
[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: Let me check for you. One moment. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: I heard that it will have an even bigger 4.65" screen. That's something my eyes could see! Thank you, Kristen.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: I am going to send you the link to sign up for e-mail updates. Would that be fine? [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Yes, that would be perfect![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: [/FONT][/COLOR][URL="https://email.vzwshop.com/servlet/formlink/f?NFOQU&SOURCEID=WEB_DGF_VZW_SUPPORTNAV"]Click here.[/URL]
[COLOR=#0000ff][FONT=Verdana]Jeff: Thank you so much!
[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Have I missed any important news regarding the Galaxy Nexus in the last couple weeks?[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: You are most welcome. We do not have much information about the Nexus right now. I am hoping we know more soon. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Oh man! You and me both. One of my friends has it on AT&T and he said it is an amazing phone. I hope it comes out soon. It could be a good present for Christmas... to myself![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: I am hoping so because we have many customers inquiring about it right now. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Well I hope they don't take all of them when it comes out. I want one too [IMG]http://cdn.droidblog.net/forum/images/smilies/smile.png[/IMG]. Do you know how much storage it will have?[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: I am not sure. We are not able to confirm any information on it at this time unfortunately. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Okay, well I guess I will have to wait for this email notification. Then I have to decide between the Rezound, RAZR and Nexus. This will be a tough decision. A two-year decision![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: Yes it will be. Remember you can try them out and return it if you are not satisfied with it. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: But then there is a restocking fee [IMG]http://cdn.droidblog.net/forum/images/smilies/frown.gif[/IMG]. I'm not made of money LOL![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: Yes that is the unfortunate thing about returning it. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: I'll try my best to pick the right one first! Thank you for your time, Kristen! You have been very helpful and full of information.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: You are most welcome and I am glad I was able to assist you today! Would you like for me to assist you with any other questions or concerns you may have today?[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jeff: Not today, maybe after the Nexus is announced![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Kristen: Thank you for visiting Verizon Wireless; it’s been a pleasure chatting with you. Have a great day![/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Your chat session has been ended by your Verizon Wireless online agent.[/FONT][/COLOR]jcardona1 3rd conversation
Code:
[COLOR=#484FA3][FONT=Verdana][FONT=Verdana][B]You are now chatting with 'Chaquala'[/B][/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Hi[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]espeaky Spanish?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Hi, Joey! I only speak English.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Desafortunadamente no tenemos ningan representante de habla hispana. Para la informacian sobre nuevo servicio, entre en contacto con por favor nuestro departamento de los telesales en 1-800-256-4646. Para la informacian sobre servicio existente llame por favor 1-800-922-0204[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Ok me too, just checking![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]I need a little help[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]I want to order a new phone[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]How can I help you with ordering your new phone today?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Well, I'm not too good with all this new technology and names, but I've been hearing a lot about this great new phone, the Galactic Ice Cream I think it's called?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]I haven't heard of that one. The latest version of the Android operating system is Ice Cream sandwich. Is that what you're referring to?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Standby, let me use my Google-fu to confirm[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Okay.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Hahah ok I'm clearly an idiot sorry. Yes, looks like that's the new version of Android, and the phone is the Galaxy Nexus. Boy did I screw that one up![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]I'm reading an article right now that says it was supposed to be available for pre-order already?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]No problem at all! The Galaxy Nexus is the highly anticipated phone that everyone is waiting for![/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Unfortunately, it hasn't been released for pre-order.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Ok sweet. That must be the one I want too![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]That website says it will go for sale on 12/8. Is that true?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]We haven't actually received an upgrade date, so I'm not sure about that.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]But will Verizon be getting it?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]As far as we are aware, yes.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Cool! Do you know if it will be out before xmas?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]No, I don't.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Awww. I really want to give you guys my money [IMG]http://cdn.droidblog.net/forum/images/smilies/frown.gif[/IMG][/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]So you guys have no info on a pre-order or release date?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Would you be interested in the new Motorola Razr or HTC Rezound?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]No, there has been no information provided.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Would you like a link to the page to sign up for email updates?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Sure, thanks![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]I saw them both in stores, and I kinda like the Rezound.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]The Rezound is an awesome phone and it also comes with Beat headphones![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Razr looks cool, but I'm not a fan of Motorola anymore. I have the original Droid and I have insider information that they purposely upload electrical gremlins to make their phones buggy.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Oh wow.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]And the cameras are terrible!!!! Remember those old Polaroid cameras from like 1974? Where you wait like 8 minutes for the picture to develop?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]That's how I feel when I snap a pic with a Motorola phone![/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Lol, yes I do remember those.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]So on the Rezound, if I don't like it, can I return it?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Yes, you will have 14 days to return the phone.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Ok, so what happens, like if the phone gets scratched or nicked while I have it, and I want to return it?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]I'm not sure since returns are handled by a different department. I would just recommend being careful for the phone for those 14 days.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Oh you know, I just Google'd Verizon returns and I found a website that say Verizon extended their holiday return period. The website is "Droid Life". Apparently these guys eat sleep and breath Droids. Sheesh, talk about weirdos![/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]You are correct! Thanks for reminding me.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Haha, anything else I can help you with today?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Just kidding [IMG]http://cdn.droidblog.net/forum/images/smilies/smile.png[/IMG][/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Do you currently have service with us?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Yes, I've been with Verizon for several years now. You guys have been taking my money since I got my first paycheck.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]I used to work in a sweat shop making fake Nikes[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Are you interested in upgrading to the Rezound online today?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Hmm you know it's tempting, but I really really really want this Nexus.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]It's supposed to take like 7 pictures/second![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]My Motorola Droid take like 1 pic in 7 minutes :|[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]So I think I'm gonna wait it out[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Okay what other questions do you have for me?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Do you think Cain slept with all those women?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Just kidding, you don't have to answer. Unless you really want to![/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]No, thanks.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]Ok, thanks for your help![/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]You're welcome![/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Thank you for visiting Verizon Wireless; it’s been a pleasure chatting with you. Have a great day![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Joey: [/B]You too, thanks[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Chaquala: [/B]Thanks and you're welcome, Joey! Goodbye![/FONT][/FONT][/COLOR]Creed
Code:
[COLOR=#484FA3][FONT=Verdana][FONT=Verdana][B]You are now chatting with 'Jasha'[/B][/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Hello. Thank you for visiting our chat service. May I help you with your order today?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]I am looking to buy a galaxy nexus and was wondering if you had any information about its release.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]I apologize, but I do not have any information on when it will be released[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]I do apologize[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Do you know about its specifics?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]I am still unsure about it versus the Razr.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]And maybe even the Rezound a little despite its apparent thickness.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]I apologize, but I do not have any information on the Galaxy Nexus[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]I do apologize[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Shame. Well you probably don't know but, do you think it will be out before Christmas? My wife has a switch to make (ATT to Verizon) and I wanted to get her the best phone I could.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B](for christmas)[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]I honestly do not know I do apologize; however you may check back with us at a later time[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Well then what do you think is better, the Rezound or Razr?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Lets find the better phone to you! What features do you like about a device?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Well I want to be able to have a good battery life.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]So lasting a full day would be nice.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]I definitely want fast internet so I think that would be 4g.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]I want a nice looking screen.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Both devices are 4G; however the Droid Razr has a longer battery life than the Rezound[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Um, I don't want an iPhone because I hear the battery is bad in them.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]I listen to music a fair amount.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Is beats worth it?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]The Rezound has V Cast videos, but the Droid does not[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]What does that mean?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Can I just watch TV?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Yes however you can download the app to access music[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Well in terms of smoothness, what is better?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]I think the rezound is faster since it has a 1.5ghz chip.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]But it seemed slower in a video I watched.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]The Droid Razr is smooth[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]And the Rezound?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]It is smooth also both devices are fast[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Well, which do you prefer then.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]God I am so indecisive![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Im stuck with it for 2 years so I just am not sure.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]In my opinion I would choose the Droid Razr[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Well it is for my wife so I guess my last question is about the Rhyme?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]I think thats what is called.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Would you mind holding for a moment while I check that information?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]It seems to be more "women themed" I know its not as fast but what does it offer?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Oh, sure, thanks a lot![/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Okay![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Ok so assuming my wife isnt as interested in the chip or whatever, is the Rhyme an ok phone?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Yes it is a lot of my customers love that device[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Battery life is ok?[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Yes it is[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]Well thanks for your input. I think I am leaning towards the Razr.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Would you like to order now?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]I cant right now. She is on ATT which doesnt expire till the 23 I think.[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]So I think I am going to wait and on the same day I will head to the store.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]Okay no problem, Is there anything else I can help you with?[/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]No, thanks so much for your input.[/FONT][/FONT][/COLOR]
[COLOR=#3F3F3F][FONT=Verdana][FONT=Verdana][B]Jasha: [/B]It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day![/FONT][/FONT][/COLOR]
[COLOR=#3A49BC][FONT=Verdana][FONT=Verdana][B]Jim: [/B]You have been very helpful [IMG]http://cdn.droidblog.net/forum/images/smilies/smile.png[/IMG][/FONT][/FONT][/COLOR]
[COLOR=#484FA3][FONT=Verdana][FONT=Verdana][B]Your chat session has been ended by your Verizon Wireless online agent.[/B][/FONT][/FONT][/COLOR]hxdrummerxc
Code:
[COLOR=#0000cd][FONT=Verdana]Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Jessica'
Jessica: We are having a great day at Verizon Wireless, I hope you are too. How can I assist you today? [/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Hello, how are you?[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: I just had a few questions regarding a couple phones that I might possibly upgrade to[/FONT][/COLOR]
[COLOR=#0000cd][FONT=Verdana]Jessica: I am ok. I will be happy to assist you with your upgrade questions. Can I have your name and number?[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: ********************[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: ********************[/FONT][/COLOR]
[COLOR=#0000cd][FONT=Verdana]Jessica: For security purposes, can you verify the billing password for me?[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: ********************[/FONT][/COLOR]
[COLOR=#0000cd][FONT=Verdana]Jessica: Thank you for that information Nick. What questions did you have?[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Well I am using the Original Motorola Droid, and I really want to upgrade[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: I have been checking out the new phones, and I really like the HTC Rezound. The Razr is nice but I like the higher screen resolution on the rezound[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: A friend of mine told me not to get the rezound though, because a new phone is coming out soon, that is gonna be better. I think he said it was a Galaxy SII?[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jessica: We do not have any information on the new devices that could be coming out.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Oh Really? [/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: I think its a Nexus device he said. You havn't heard anything about it? Should I just get the Rezound then?[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jessica: We haven't been notified of when it will be available. "Thank you for your inquiry. We are still on track to announce the availability of the Galaxy Nexus by Samsung this year. We encourage you to sign up at [/FONT][/COLOR][URL="https://sales.liveperson.net/hc/44153975/?cmd=file&file=chatTemplate&site=44153975&sessionkey=H6002790150076875944-7816497660201186265K4576157&template=modern_chatText"][COLOR=#0000ff]www.verizonwireless.com/galaxynexus[/COLOR][/URL][COLOR=#0000ff][FONT=Verdana] so you will be alerted when the phone becomes available."
[/FONT][/COLOR][COLOR=#3E3E3E][FONT=Verdana]Nick: o cool [/FONT][/COLOR][IMG]http://cdn.droidblog.net/forum/images/smilies/smile.png[/IMG][COLOR=#3E3E3E][FONT=Verdana] thanks for the link[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: In your opinion, would you get a phone now, or possibly wait for that nexus phone since it MIGHT be coming out before the end of the year?[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jessica: I would try to hold out, if your current device is working fine.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: I know that you said that you don't have any information on new devices.... but whenever it may release, do you think there will be a pre-order for it? I hate standing in long lines for new devices[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jessica: Sometimes they do allow you to pre order devices, if it is a big device that is coming out.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Ok, do you think this will be a big enough device for a pre-order possibly? Just curious because I hate waiting in lines only for them to get sold out. [/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jessica: Yes, I do believe it will be.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Do you get a lot of customers asking about it? I didn't even know it existed until my friend told me to wait[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jessica: Yes.[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Ok cool, I didn't realize it was that popular, it isn't even on the website yet besides the email sign-up. It must be a pretty nice device[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Ok, well maybe I will try and wait and see when it releases. My Droid is running real slow now. But I might be able to hold out for a little longer[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jessica: Okay. Did you have any other questions for me?[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Nope, thanks a lot for the help Jessica[/FONT][/COLOR]
[COLOR=#3E3E3E][FONT=Verdana]Nick: Have a good day[/FONT][/COLOR]
[COLOR=#0000ff][FONT=Verdana]Jessica: You are very welcome. I am glad that I was able to assist you today. Click on close to end chat. Thank you for chatting with Verizon Wireless and you have a good day!
Your chat session has been ended by your Verizon Wireless online agent.[/FONT][/COLOR]ilikemoneygreen
Silver Member
Lol, off the record. haha.
ilikemoneygreen
Silver Member
Curse that random scripting! nvm fixed. lol, quoted the whole pizza of trolling their. only wanted a slice.
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