Well, I just tried. I didn't really get them to say anything that hasn't already been said.
Just that she believes it will be a BIG device and should have a pre-order.
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Jessica'
Jessica: We are having a great day at Verizon Wireless, I hope you are too. How can I assist you today?
Nick: Hello, how are you?
Nick: I just had a few questions regarding a couple phones that I might possibly upgrade to
Jessica: I am ok. I will be happy to assist you with your upgrade questions. Can I have your name and number?
Nick: ********************
Nick: ********************
Jessica: For security purposes, can you verify the billing password for me?
Nick: ********************
Jessica: Thank you for that information Nick. What questions did you have?
Nick: Well I am using the Original Motorola Droid, and I really want to upgrade
Nick: I have been checking out the new phones, and I really like the HTC Rezound. The Razr is nice but I like the higher screen resolution on the rezound
Nick: A friend of mine told me not to get the rezound though, because a new phone is coming out soon, that is gonna be better. I think he said it was a Galaxy SII?
Jessica: We do not have any information on the new devices that could be coming out.
Nick: Oh Really?
Nick: I think its a Nexus device he said. You havn't heard anything about it? Should I just get the Rezound then?
Jessica: We haven't been notified of when it will be available. "Thank you for your inquiry. We are still on track to announce the availability of the Galaxy Nexus by Samsung this year. We encourage you to sign up at www.verizonwireless.com/galaxynexus so you will be alerted when the phone becomes available."
Nick: o cool
thanks for the link
Nick: In your opinion, would you get a phone now, or possibly wait for that nexus phone since it MIGHT be coming out before the end of the year?
Jessica: I would try to hold out, if your current device is working fine.
Nick: I know that you said that you don't have any information on new devices.... but whenever it may release, do you think there will be a pre-order for it? I hate standing in long lines for new devices
Jessica: Sometimes they do allow you to pre order devices, if it is a big device that is coming out.
Nick: Ok, do you think this will be a big enough device for a pre-order possibly? Just curious because I hate waiting in lines only for them to get sold out.
Jessica: Yes, I do believe it will be.
Nick: Do you get a lot of customers asking about it? I didn't even know it existed until my friend told me to wait
Jessica: Yes.
Nick: Ok cool, I didn't realize it was that popular, it isn't even on the website yet besides the email sign-up. It must be a pretty nice device
Nick: Ok, well maybe I will try and wait and see when it releases. My Droid is running real slow now. But I might be able to hold out for a little longer
Jessica: Okay. Did you have any other questions for me?
Nick: Nope, thanks a lot for the help Jessica
Nick: Have a good day
Jessica: You are very welcome. I am glad that I was able to assist you today. Click on close to end chat. Thank you for chatting with Verizon Wireless and you have a good day!
Your chat session has been ended by your Verizon Wireless online agent.
. took a while but now everyone's chats are easy to locate, separated from others, and nicely labeled. and able to be seen.
. would have been better if it was the first post but what can i do