thanks Sam but after reading again I have done all that. Everything worked perfectly right up till the time it went to install root. Did everything to the letter. Not on USB 3.0 as I wouldnt have been able to install 247, moto driver installed, apfastboot per instructions when told to do so by HOB, original cable, rebooted both right before I typed my question. Right now his phone is on 247 and running great. Just wont take root. Anything else or does he have to do a factory reset as a last resort? THanks again SamYou both are having the same problem with ADB not seeing the phone. My FAQ has a "why does adb hate my phone" section. You can try different usb ports. And make SURE the phone is in the right mode. Saying it is isn't the same as checking.
Again, I have double and triple checked. Everything is as it should be. I even moved to a different usb port and stopped ADB within task manager. restarted HOB and tried to install root again. All I get is daemon started successfully. and just sits there.