Motorola Tells Customer to “Buy Elsewhere” if They Want Custom ROMs

[Schoat333]

OK, bye motorola, hello HTC/Samsung.

 

[Beardface]

LOL at the complete arrogance and childishness displayed in this thread. Not by Motorola, but by everyone in here that thinks they are owed an unlocked bootloader from a company just because.

That's like saying I'm arrogant if I buy a laptop with Windows 7 preinstalled and then I want to wipe it and load Linux but can't because the laptop manufacturer locked the laptop to prevent replacing the operating system.

On the one hand the manufacturer isn't required to support me if I replace the OS (on the laptop or on the phone) -- if I mess it up, I'm on my own to fix/restore it to working. On the other hand whether or not to take this risk should be my choice.

yeah...no. What it's actually like is you replacing your Windows OS with Linux and then asking your ISP to replace your laptop because it's bricked. Motorola doesn't care if you hack and destroy your phone, nor does VZW. They do care when you act like its not your fault and then try to get a replacement for something you did. If everyone took the risk and then bricked their phone and then said "ah well, i had a good run...time to go buy a new phone" this wouldn't be a problem. The problem is the people who take the risk and then blame VZW and Motorola and try to get a free phone out of it. Two completely different things.

Yep... as long as there are warranties on the device for software crashes, there will always be locked down operating systems from now on. Just the way it goes. Verizon and Motorola (and for that fact, Sprint, AT&T, TMobile, HTC, Samsung, etc) aren't going to replace your phone because you decided you didn't like what was already there and decided to play around with it, broke it, and acted like it was their fault for not giving you what you wanted.

But hey, as long as there is a demand out there for a completely native Android device with the highest specs possible, I'm sure a maker will come out with it. Just don't expect it to have any kind of software warranty at all. You screw up the phone, you replace it at full retail price. But the problem is, there really isn't a high enough demand out there for such a device to be profitable when you factor in the cost to develop it. For that reason, its highly, highly unlikely we ever see anything like the Droid 1 again.

 

[UltraDroid]

LOL at the complete arrogance and childishness displayed in this thread. Not by Motorola, but by everyone in here that thinks they are owed an unlocked bootloader from a company just because.

That's like saying I'm arrogant if I buy a laptop with Windows 7 preinstalled and then I want to wipe it and load Linux but can't because the laptop manufacturer locked the laptop to prevent replacing the operating system.

On the one hand the manufacturer isn't required to support me if I replace the OS (on the laptop or on the phone) -- if I mess it up, I'm on my own to fix/restore it to working. On the other hand whether or not to take this risk should be my choice.

yeah...no. What it's actually like is you replacing your Windows OS with Linux and then asking your ISP to replace your laptop because it's bricked. Motorola doesn't care if you hack and destroy your phone, nor does VZW. They do care when you act like its not your fault and then try to get a replacement for something you did. If everyone took the risk and then bricked their phone and then said "ah well, i had a good run...time to go buy a new phone" this wouldn't be a problem. The problem is the people who take the risk and then blame VZW and Motorola and try to get a free phone out of it. Two completely different things.

So, if we brick our phones, but pay ourselves to have someone other than Motorola or Verizon fix them, we're not in a position to be annoyed with Motorola or Verizon for creating the locked and encrypted bootloader which was the cause of the bricking? I'm not talking about the people who brick their phones, then try to get a free replacement - I'm talking about people like myself who bricked their Droid X due to the malicious eFuse and found a local specialist to fix it (took him 6 hours, BTW, to repair the damage done by Motorola's "Gotcha"), and paid their own repair costs. We have no reson to harbor a grudge towards Motorola and Verizon?

-Mike

 

[Coolsaber57]

I can't believe I'm going to say this, but Motorola needs to take a cue from Microsoft and encourage hacking of their product.

 

[czerdrill]

That's like saying I'm arrogant if I buy a laptop with Windows 7 preinstalled and then I want to wipe it and load Linux but can't because the laptop manufacturer locked the laptop to prevent replacing the operating system.

On the one hand the manufacturer isn't required to support me if I replace the OS (on the laptop or on the phone) -- if I mess it up, I'm on my own to fix/restore it to working. On the other hand whether or not to take this risk should be my choice.

yeah...no. What it's actually like is you replacing your Windows OS with Linux and then asking your ISP to replace your laptop because it's bricked. Motorola doesn't care if you hack and destroy your phone, nor does VZW. They do care when you act like its not your fault and then try to get a replacement for something you did. If everyone took the risk and then bricked their phone and then said "ah well, i had a good run...time to go buy a new phone" this wouldn't be a problem. The problem is the people who take the risk and then blame VZW and Motorola and try to get a free phone out of it. Two completely different things.

So, if we brick our phones, but pay ourselves to have someone other than Motorola or Verizon fix them, we're not in a position to be annoyed with Motorola or Verizon for creating the locked and encrypted bootloader which was the cause of the bricking? I'm not talking about the people who brick their phones, then try to get a free replacement - I'm talking about people like myself who bricked their Droid X due to the malicious eFuse and found a local specialist to fix it (took him 6 hours, BTW, to repair the damage done by Motorola's "Gotcha"), and paid their own repair costs. We have no reson to harbor a grudge towards Motorola and Verizon?

-Mike

absolutely not. are you kidding me? what you're saying is the very definition of entitlement. motorola doesn't owe you anything because you decided to do something that they warned you about. this is like you drinking and driving and crashing your car and harboring a grudge against your car dealership for not including a breathalyzer built into your steering wheel (what you call a "Gotcha"). you know the risk your taking, why should motorola pay for your foolishness? the nerve of some people is ridiculous...

 

[magma_camel]

i cant belive he acctualy said for people to buy elsewere. what kind of idiot is he there lifeline is people buying there products. you dont go and tell people to NOT buy them cus they dont do what you want them to

 

[UltraDroid]

yeah...no. What it's actually like is you replacing your Windows OS with Linux and then asking your ISP to replace your laptop because it's bricked. Motorola doesn't care if you hack and destroy your phone, nor does VZW. They do care when you act like its not your fault and then try to get a replacement for something you did. If everyone took the risk and then bricked their phone and then said "ah well, i had a good run...time to go buy a new phone" this wouldn't be a problem. The problem is the people who take the risk and then blame VZW and Motorola and try to get a free phone out of it. Two completely different things.

So, if we brick our phones, but pay ourselves to have someone other than Motorola or Verizon fix them, we're not in a position to be annoyed with Motorola or Verizon for creating the locked and encrypted bootloader which was the cause of the bricking? I'm not talking about the people who brick their phones, then try to get a free replacement - I'm talking about people like myself who bricked their Droid X due to the malicious eFuse and found a local specialist to fix it (took him 6 hours, BTW, to repair the damage done by Motorola's "Gotcha"), and paid their own repair costs. We have no reason to harbor a grudge towards Motorola and Verizon?

-Mike

absolutely not. are you kidding me? what you're saying is the very definition of entitlement. motorola doesn't owe you anything because you decided to do something that they warned you about. this is like you drinking and driving and crashing your car and harboring a grudge against your car dealership for not including a breathalyzer built into your steering wheel (what you call a "Gotcha"). you know the risk your taking, why should motorola pay for your foolishness? the nerve of some people is ridiculous...

Dude, re-read my earlier post. I did not say that Motorola should pay me money. I explained that *I* paid the money to have my Droid X put back together again. I repeat my last sentence from the previous post " We have no reason to harbor a grudge towards Motorola and Verizon?" My point is that the presence of their eFuse caused the lockup, I paid to have it fixed and now harbor a grudge - ill feelings, strong dislike - for Motorola, I don't want them to pay me any money, and my original post made no implication of that. I simply wish them very bad luck in all future business dealings, and will never spend any of my money on their products in the future.

 

[czerdrill]

So, if we brick our phones, but pay ourselves to have someone other than Motorola or Verizon fix them, we're not in a position to be annoyed with Motorola or Verizon for creating the locked and encrypted bootloader which was the cause of the bricking? I'm not talking about the people who brick their phones, then try to get a free replacement - I'm talking about people like myself who bricked their Droid X due to the malicious eFuse and found a local specialist to fix it (took him 6 hours, BTW, to repair the damage done by Motorola's "Gotcha"), and paid their own repair costs. We have no reason to harbor a grudge towards Motorola and Verizon?

-Mike

absolutely not. are you kidding me? what you're saying is the very definition of entitlement. motorola doesn't owe you anything because you decided to do something that they warned you about. this is like you drinking and driving and crashing your car and harboring a grudge against your car dealership for not including a breathalyzer built into your steering wheel (what you call a "Gotcha"). you know the risk your taking, why should motorola pay for your foolishness? the nerve of some people is ridiculous...

Dude, re-read my earlier post. I did not say that Motorola should pay me money. I explained that *I* paid the money to have my Droid X put back together again. I repeat my last sentence from the previous post " We have no reason to harbor a grudge towards Motorola and Verizon?" My point is that the presence of their eFuse caused the lockup, I paid to have it fixed and now harbor a grudge - ill feelings, strong dislike - for Motorola, I don't want them to pay me any money, and my original post made no implication of that. I simply wish them very bad luck in all future business dealings, and will never spend any of my money on their products in the future.

Dude, re-read my post. I didn't say that you said Motorola should pay you money. I said it's not Motorola's fault, or problem that you bricked a device which you knew had an efuse and which you knew would void your warranty if you messed with it. Whether or not you have any ill will or feelings toward motorola has nothing to do with it. it's not their fault at all. it's 100% your fault that you had to pay some guy to fix your phone.

 

[UltraDroid]

absolutely not. are you kidding me? what you're saying is the very definition of entitlement. motorola doesn't owe you anything because you decided to do something that they warned you about. this is like you drinking and driving and crashing your car and harboring a grudge against your car dealership for not including a breathalyzer built into your steering wheel (what you call a "Gotcha"). you know the risk your taking, why should motorola pay for your foolishness? the nerve of some people is ridiculous...

Dude, re-read my earlier post. I did not say that Motorola should pay me money. I explained that *I* paid the money to have my Droid X put back together again. I repeat my last sentence from the previous post " We have no reason to harbor a grudge towards Motorola and Verizon?" My point is that the presence of their eFuse caused the lockup, I paid to have it fixed and now harbor a grudge - ill feelings, strong dislike - for Motorola, I don't want them to pay me any money, and my original post made no implication of that. I simply wish them very bad luck in all future business dealings, and will never spend any of my money on their products in the future.

Dude, re-read my post. I didn't say that you said Motorola should pay you money. I said it's not Motorola's fault, or problem that you bricked a device which you knew had an efuse and which you knew would void your warranty if you messed with it. Whether or not you have any ill will or feelings toward motorola has nothing to do with it. it's not their fault at all. it's 100% your fault that you had to pay some guy to fix your phone.

OK, last comment I am going to make on this subject, in this thread, as it's getting too testy for my tastes: This is a quote from your earlier post "why should motorola pay for your foolishness? the nerve of some people is ridiculous..."

THAT was the reason for my observation about money and Motorola.

-Mike

 

[czerdrill]

Dude, re-read my earlier post. I did not say that Motorola should pay me money. I explained that *I* paid the money to have my Droid X put back together again. I repeat my last sentence from the previous post " We have no reason to harbor a grudge towards Motorola and Verizon?" My point is that the presence of their eFuse caused the lockup, I paid to have it fixed and now harbor a grudge - ill feelings, strong dislike - for Motorola, I don't want them to pay me any money, and my original post made no implication of that. I simply wish them very bad luck in all future business dealings, and will never spend any of my money on their products in the future.

Dude, re-read my post. I didn't say that you said Motorola should pay you money. I said it's not Motorola's fault, or problem that you bricked a device which you knew had an efuse and which you knew would void your warranty if you messed with it. Whether or not you have any ill will or feelings toward motorola has nothing to do with it. it's not their fault at all. it's 100% your fault that you had to pay some guy to fix your phone.

OK, last comment I am going to make on this subject, in this thread, as it's getting too testy for my tastes: This is a quote from your earlier post "why should motorola pay for your foolishness? the nerve of some people is ridiculous..."

THAT was the reason for my observation about money and Motorola.

-Mike

ah ok, i apologize for that. in your case ok it's just ill will, and like i said that's something your entitled to.

 

[bazar6]

Good points about people hacking and bricking then not claiming responsibility. I think that is a low blow to the company that makes the phone you "love so much." They do pass on their losses in the price for us, and you have a choice: to either pay it, or switch to another manuf. And back to the hacking part; I wouldn't mind a locked bootloader for, lets say, a one year warranty, where I can't do anything but OTAs. Then, after that year is up, the bootloader can be unlocked, and I can hack as I please, and if something screws up, it's on me.

New stance I think should be taken: Give us the phone with a XX month long warranty. Once the warranty is up, we can choose to unlock the bootloader, but under complete understanding that if something gets screwed up, they are not held responsible. I'd say a year, just to make sure they get all of the kinks out of the OS and hardware, and preferably we could change the term at sign up, but that's a ton of changes they'd have to make, which I don't see happening anytime soon/at all.

I waited over a year to root my phone, because a) I was scared to brick it (I know [now], the Droid 1 is pretty much impossible to brick), and b) I knew if I hacked and bricked within my warranty, they wouldn't replace it.

Oh, and a little side note (and my $.02 on this): marketing has turned drastically to social and peer-to-peer. Marketing companies know (look at any new stat) that you will trust the word of your friend, family member or co-worker, far more than any commercial. Yea, they're ad campaign with VZW was freakin' huge, and undoubtedly counted for a good bit of the total sales of the droid, but in the end, they know, that if they make a lot of customers unhappy (like the Samsung deal that's going down right now), it's going to come back to them from their other "loyal" customers, who have turned on them saying "dump this manuf. because of that and go to them" sorta deal.

 

[LoneWolfArcher]

This settles it. I will be going with the HTC Thunderbolt over the Droid Bionic.....

 

[UltraDroid]

This settles it. I will be going with the HTC Thunderbolt over the Droid Bionic.....

... as am I.

-Mike

 

[Dave12308]

Well, someone CLAIMED to be on the verge of cracking it months ago. But it still hasn't happened. Not sure how some 17 year old is going to manage it without access to the 256-bit AES keys. Call me skeptical, but I don't see the X's bootloader EVER being fully cracked.

If there is a drive for these keys then they will be found just as they were on the ps3.... need it be a leak or the drive for someone to write the algorithm it will be done

it won't be done. not by an android dev, not by some 17 year old who claims he's close and not by the greatest hacker in the world. no one is cracking that bootloader. That kind of encryption has never been hacked ever and its not going to be an android dev who does it...Their best bet is finding some workaround to loading a custom kernel and that's almost as unlikely as the bootloader being unlocked...

This.

If 256-bit AES encryption is cracked, it would LITERALLY be a threat to national security.

 

[Dan_08]

With the onset of the EVO 4G on Sprint, and with all the other great Android phones that are coming out this year, I think it is fair enough to say that there is a great chance that the developers will be scattered across many platforms anyway this year.

Plus, I think it is a bit of a stretch (in fact, I think it is an incredibly large stretch) to credit all of the growth of Android to developers. Not with the marketing blitzkrieg that Verizon and Motorola put on last year on television, radio, print, and the internet. Thats like saying the iPhone wouldn't be as popular as it is without people being able to jailbreak it. Really? Please. Android is a great OS, and the Droid and Droid X were great phones that would have still been incredibly successful even without sites such as this. And to think that all of the Android users from the Droid would immediately flock to whatever phone we all suggest next... lol, right, ok, you keep thinking that.

Let me reiterate what I said before. Motorola is trying to create a brand that remains constant throughout its platform. They want people to know what brand is being used without people having to look at the logo on the hardware. They also want it locked down so that they know if something screws up and the phone is bricked, its their own fault instead of some 17 year old hack programming as a side venture when he's not learning basic US History in high school. Right now, they have been losing money on the Droid because they did not build in some kind of safeguard against tampering. People abused the system, and they saw a loss in profits that they would rather not see going forward. Doesn't matter if they are making a couple hundred million a year, if a couple thousand phones are being replaced every year due to faulty developers bricking phones with a retail price of $300 each, thats close to a million lost in sales. Any company would do whatever they could do eliminate that, its good business.

Motorola owes us nothing. Stop acting like they do.

I never said motorola owed us anything.....for all that typing try reading first....

I'll sum it up so you can comprehend, the community may only be 1% but our reviews and opinions do infact influence the market. So go ahead read into it and post another long drawn out ramble.

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This is like peeing on a flower during a rainstorm and claiming you were responsible for watering it.

Android would still be incredibly successful, and Motorola would still be the face of it on Verizon even without sites like this. You know, considering Verizon, the largest carrier in the US, decided to make the Android platform (and more importantly, the Motorola Droid) the face of their franchise in late 2009. I'm willing to venture that more than 99% of Android users got their device without ever even hearing of a site like this.

But go ahead, continue to try taking credit for the popularity of the platform. Doesn't make it true.

Point..........(far from it).............you.

Never said we are fully responsible for the popularity of the device. All I am saying is we are a larger contributing factor than most give credit.

Why would moto back track so fast? Only hackers saw the lame post. If what u are saying is so completely true then moto could of gave us the fimger again and said eff it, plenty other people willing to impulse buy because of Commerials that say (((Droid)))!

Done with this topic...

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