Finally.....We have the most intelligent post in this forum since I joined and me and a co-worker are astounded it took this long for someone else to say it. Thank you and he is the only one so far in here that is telling the truth,,my god I posted this info before and oh well.
Ummm, actually, several of us have said pretty much the same thing regarding Verizon not giving the info to the reps.
Ummm..that is interesting no time for he said she said battle